Asteroom offers hardware and software that allows you to take 3D virtual tours using just a smartphone. We offer virtual tour software, which includes an online photo editor and an app. Plus, our easy-to-use Asteroom Pano Kit is a technology-forward alternative to 360° cameras.
Asteroom charges for the use of our best-in-class technology which turns panorama photos into a 360° virtual tour. We also charge to host the tours on the Asteroom Cloud so your viewers can visit them. If a subscription is cancelled, the tours will no longer be viewable by visitors but they will remain in your account. However, the tours will be restored if you ever select to reactivate your account.
Our pricing is simple and transparent. We have a pay as you go subscription plan meaning that you only pay for the service when you need it. Monthly fees for Asteroom are based on the number of projects that can be shared publicly, as well as the number of accounts that have registered logins.
Users can choose to subscribe for one month, three months, six months, or one year at a time. After receiving a notification that your account has expired, please log onto www.asteroom.com to renew your account. We will soon be launching options to set up recurring payments.
We support all devices running Android 6 and iOS 11 or later. Smartphones that are an iPhone 6 or newer, Samsung Galaxy S7, SONY Xperia X Compact, or LG G5 / V20 are all supported device types. We also support the latest multi-lens smartphones such as iPhone 11 Pro series and Samsung Galaxy 10 series.
Asteroom have direct integrations with Theta series, including S, SC, V, and Z1, and Insta360 ONE X. You can also import 360° photos taken by other 360° cameras or 360° smartphones. Ratio of 360° photos length and width has to be 2:1.
in the top-left corner of the app, select 【Version】, and enter your and enter your activation code into the field.
in the top-right corner, select Resources/Version,and enter the activation code with our dashes in between.
Your satisfaction is our biggest concern. If you experiences any technical difficulties-- such as freezing or being unable to connect with Bluetooth -- please report the problem to Asteroom, so that we can take the necessary actions to improve our service.
in the top-left corner.
Note:
The error has to occur before sending your feedback in order to generate an error log.
The user must enable access to the phone's mailbox to be able to use the above method for reporting errors.
